Frequently Asked Questions
Your guide to shopping with HYP
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or down for a tailored look.
What payment methods do you accept?
HYP accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled polyester in over 80% of our seasonal collections.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation with a tracking link to monitor your package's journey from our warehouse to your door.